Monday, May 7, 2018

Britain's 'best and worst' railway stations named


Glasgow Queen Street has been named Britain's most unpopular railway station in a survey of passengers.

Independent watchdog Transport Focus took the views of more than 28,000 people at 56 stations for its ranking.

Only 58% of travellers were "satisfied" with Queen Street, Scotland's third busiest station. Glasgow Central nearby made the top 10 with a 91% approval.

London King's Cross achieved a 96% score and was the most popular station, just above neighbouring St Pancras.

Transport Focus said the top priorities for passengers were arrival time information, waiting rooms and the overall look of the station when it carried out the survey between September and November last year.

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Glasgow Queen Street is currently undergoing a £100m redevelopment, which is set to be completed by 2019.

Britain's most unpopular stations
The stations passengers were least happy with between September and November 2017 - and their satisfaction rating:

source:www.bbc.com

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